02 Feb '12 Putting a Premium on Pixels: Ways to Master Official Online Advertising Congressional Institute 28 Jan '11 You’ve Sent Mail: How Constituents Judge their Representatives by the Snail Mail They Send Congressional Institute 27 Jan '11 The Data-Driven Congressional Office: Evaluating E-Newsletter Readership Trends Congressional Institute 02 Feb '10 Helping a 221-Year-Old Institution Harness Cutting-Edge Communication Technologies Congressional Institute 03 Feb '09 The Facebook Effect Congressional Institute 07 Dec '07 Congressional Websites and E-Newsletters Congressional Institute 03 Dec '07 Transformational Effects of Tele-Townhall Meetings Congressional Institute